Best Practices or Better Practices

January 14, 2018

If you work for a company that uses the catchphrase "Best Practices" keep in mind, there is no such thing as a "Best Practice" only Better Practices. Using Best Practices leads to complacency, implementing Better Practices leads to improvement. If you believe in continuous improvement, Better Practices are rungs on a never-ending quality improvement ladder. Better Practices need a test period to determine their success. Better Practices are continually evaluated to determine if a Better Practice is waiting in the wings.

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My reflections gathered through reading, listening, personal work experience and observation 

The most important thing in communication is hearing what isn't said.

Peter Drucker


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