Just a simple question who is more important the people who actually build your products and/or provide your services or management. Ask yourself a question should I care if the person who is tightening the bolts, cleaning the parts before paint, doing final inspection is happy and satisfied with their job. Your customer certainly cares that those jobs are done correctly, anything else that goes on inside your company is irrelevant to the customer.
Are both equally important to the company. How does your company treat management as compared to production workers. I dare say most companies are fortunate that majority of production personnel are conscientious workers.
In closing if you consider production and management equal parts of the your company are you treating both parts as if they have value.