People into processes

October 23, 2019

I have been contemplating the issue of people in the workplace. Perhaps the most significant issue I see is people are complex, and companies do not want to deal with the complex. Hence, their response is to try and turn people into processes that the company can break down and analyze on a strict performance basis. Most studies show this does not work well, but companies go to it anyways. The reliance on AI in management is only going to aggravate the situation.

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MY BUSINESS MUSE

My reflections gathered through reading, listening, personal work experience and observation 

The most important thing in communication is hearing what isn't said.

Peter Drucker

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