Value observations

People value their own work over the work of others. People have a strange way of placing value. A person will spend $80 for a meal that is soon gone but will be unwilling to pay fair market value for a $30 tool they will use for many years. Investors value their money over the hard work and knowledge of the people whose company in which they have invested. When you are a business, the trick is finding a niche in which potential customers will place value in your service or product. The next trick is getting the potential customer to buy the product or service from your business. This can be accomplished by adding additional value through exceptional customer service. Business broken down is

Small town grocery store musings

Business is people first. Take care of employees, then customer's profits will follow. The store is set up for efficiency but is welcoming in appearance. Warm and inviting, not cold and clinical. Collect data to improve customer experience. Getting people to the store is the top priority. Weekly advertised sales. Collect data on which advertised items are more likely to bring people into the store. Create daily advertised in-store specials that which not advertised. Collect data on what types of items bring customers into the store to check the daily special. Pricing is a combination of low price and premium price. The Walmart way. Start a rewards program before the store opens. Have an onli


My reflections gathered through reading, listening, personal work experience and observation 

The most important thing in communication is hearing what isn't said.

Peter Drucker


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