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Listen and learn

I would say my number one asset is developing the ability to listen to people, not at people. By listening to people and asking the most basic questions, you can quickly ascertain what challenges are being presented and how to guide the person or persons to find their own solution. This is of significant importance in meetings between different departments within an organization. The inability of departments to work together usually stems from listening at but not to each other's issues. A side benefit of listening to people and not at people is you are always learning new things.

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