Rob: Tom, there has been something on my mind as I have studied servant leadership. It is empathy. I am trying hard to hard to understand...

Rob: I had our meet and greet meeting yesterday. I felt like it went well for the most part. I could see hesitation in my new group....

Tom heard his phone buzz, looked down at it, and smiled; it is a text from Rob, a young coworker who had accepted a new position in the...