Managing, leading or both.

Leave the ego at the door. There is no room for growth as a manager if a person cannot learn from the people around them.

If, as a manager, you only "hang out" with management, you have no idea what is going on in your company or department.

"You cannot manage by sitting in an office. To be in tune with the daily workings of the company, you manage by walking around. "Now, this one is courtesy of the author Tom Peters." His book "In Search of Excellence" is as pertinent today as it was the first time I read it 30 years ago.

A manager is not there to tell people what to do. A manager is there to give direction "be a leader" to their department. To provide the tools necessary for their people in their department to accomplish the task at hand.

A leader learns from the people in their department.

A leader does not berate the employee for mistakes. A leader uses mistakes as a learning opportunity.




My reflections gathered through reading, listening, personal work experience and observation 

The most important thing in communication is hearing what isn't said.

Peter Drucker