DJS was working for HESCO an office furniture manufacturer as the production manager. Attempting to improve drawer box construction a decision was made to set up a drawer building station. As part of the building station the tools required for assembly of the drawer boxes were assigned to a specific location in the building station to facilitate the tools being within easy reach and always being in position for next use. Once the building station was designed and setup the station was turned over to the drawer builder. During the first production inspection of the station it was discovered that the assembly tools were not being placed in their assigned positions after each use. The drawer builder was instructed that assembly tools must be placed in their assigned positions. In the course of the second production inspection of the station it was discovered that once again the tools were not being placed into their assigned positions. An explanations was demanded of the drawer builder as to why they were not following protocol. The answer is a case study in why you include the assembly personnel in the design of their work stations. In replying the drawer builders answer was short and sweet, you built a right handed work station and I am left handed.