What's to lose and everything to gain
While I encourage watching the entire video and I use the term watch loosely because on these types of videos including Simon Sinek I put my headphones on and listen while I go about my work. I think you will find starting at 48:00 when Tom Peters is asked what he would have done differently in his career that in trying to answer the wisdom that comes forth is very enlightening. The last words he speaks before the very end of the video sum it all up and could not have been expressed better by anyone. Paraphrasing "Caring about people, what's to lose and everything to gain".