MY BUSINESS MUSE

People value their own work over the work of others.

People have a strange way of placing value. A person will spend $80 for a meal that is soon gone but will be unwilling to pay fair market value for a $30 tool they will use for many years.

Investors value their money o...

Business is people first. Take care of employees then customer's profits will follow.

The store is set up for efficiency but is welcoming in appearance. Warm and inviting not cold and clinical.

Collect data for the purposes of improving customer experience.

Getting people...

I have been contemplating the issue of people in the workplace. Perhaps the largest issue I see is people are complex and companies do not want to deal with complex so their response is to try and turn people into processes that the company can break down and analyze o...

I still get production emails from XXXX. Lately, the emails have been far less compliance oriented and more conciliatory. This last one, in fact, was more like begging the suppliers to help them comply with the new over seas regulations. I must say had they treated the...

One of my favorite speakers on leadership made a statement that I thoroughly disagree with. He stated in the context of problem solving finite and infinite thinking that business can learn from government the concept of infinite or long term thinking. The problem is on...

Strongly held personal beliefs
Honesty is everything.
Treat others as you want to be treated.
Be humble in all things.

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The law of unintended consequences in decision making can never be forgotten.

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Company culture does...

My son has been struggling in robotics this year. After two years of having a friend be a partner which turned out to be not the best kind of partner to have he decided to try to go it alone. Unfortunately, his strength is not the mechanical side of robotics but the st...

The lack of understanding of this quote is a very real issue in today's society. Experience is not gained in a classroom. Skills yes experience no. Take young people with skills and pair them with a leader who has experience and you have a winning team. Take young peop...

I am listening to the Infinite Game audio book by Simon Sinek this morning and he finally gets to the responsibility of the employee. That is a subject that is not being taught to most young people in this country and subject I think needs to be a mandatory class in hi...

Pat was talking about three prominent local businesses closing in Manhattan. These are the keys to small business success in today's world listed in order of importance. In today's world for a small start-up to succeed timing, luck, skill. For an existing small busines...